Wavik Product website

Wavik technical support

How can we help?

Contact us for help with the Wavik Fishing mobile app. We aim to respond within two business days.

Support email hello@wavik.app
Email support

When reporting an issue, include your device model, iOS version, app version, and the steps that caused the problem. Do not include passwords, verification codes, payment card details, or private fishing coordinates.

Login and account

For email verification, Sign in with Apple, account recovery, logout, or account deletion issues, include the login method you used. Never send passwords, verification codes, or Apple credentials.

Location and private spots

Wavik can use approximate or precise location while the app is open. You can change location access in iOS Settings. Exact private fishing spots remain owner-only by default.

Catch logs and media

If a catch photo, video, or voice note does not upload, keep the original media on your device and tell us what action failed. Do not email precise coordinates unless they are necessary for support.

Wavik Pro and purchases

Use Restore Purchases in the Wavik Pro screen when an active subscription is not shown. Apple processes billing and cancellations; subscription management is available from your Apple ID subscription settings.

AI plans and fishing guidance

AI recommendations are planning suggestions, not guarantees. Always verify official weather alerts, access restrictions, fishing regulations, protected species, and local safety guidance.

Privacy and data requests

You can request access, correction, export, or deletion of personal data. Account deletion is also available inside the app. Privacy requests may require account ownership verification.